Meeting/Event Information
ASCE NWA 2022 - June Meeting

Presentation Title
“Speak Up. I’m Having Difficulty Hearing Your Nonverbal Communication. How to Improve Your Nonverbal Projection and Nonverbal Interpretation.”
Presentation Description
A significant amount of all face-to-face communication occurs nonverbally. Much of the nonverbal communication we project outwardly, as well as the nonverbal communication we interpret as projected by others, is done-so without conscious effort. What if we missed out on a large portion of the nonverbal communication that is on-going around us? Is it possible that we could become more effective and more efficient in our work-place communication by being more in-tune with nonverbal communication? How does nonverbal projection change in a virtual environment?
This presentation will provide an overview of nonverbal techniques used to enhance two-way work-place communication. Various scientific taxonomies of nonverbal communication will be discussed. In addition, the six “C’s” of nonverbal communication: context, clusters, congruence, consistency, culture, and confounding factors, will be illustrated using interactive techniques that are sure to stimulate engagement.
The target audience includes a broad spectrum of engineering professionals. The topic is equally applicable to students, educators, practitioners, and service members. In fact, the non-discipline specific presentation will be of interest to anyone with an interest in improving their communication skills.
Learning Objectives
At the conclusion of this session, participants will be able to:
- Define nonverbal communication as it relates to the workplace environment.
- Apply nonverbal techniques to enhance communication with your colleagues and clients.
- Apply nonverbal communication cues to read the engagement of your colleagues and clients.
- Cite work-place examples of context, clusters, congruence, consistency, culture, and confounding factors as they related to nonverbal communication.
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